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Can I upgrade my shipping method to second day or next day?
Where do I send my photo?
Can my purchase be sent as a gift?
How do i see the pictures/typestyles/ribbons page better?
How long will my order take?
Shipping outside of USA?
What if there is a mistake on my order when it arrives?
Want to chat?
Will I be charged sales tax?
Q: Can I upgrade my shipping method to second day or next day?
Can my goodies be shipped to me faster such as next day or second day?
A:
Upgraded shipping available if requested via email.
Q: Where do I send my photo?
Where do I send my photo so my picture can be printed on my holiday cards, birth announcements or invitations?
A:
Please send all photos to:
RockPaperScissors Invitations and Stationery
P.O. Box 44025
Phoenix, Arizona 85064
Please include your order number and last name in the envelope.
Also, please email us at rockpaperscissors3@yahoo.com to let us know that the picture is on its way via mail.
Q: Can my purchase be sent as a gift?
Can my purchase be sent as a gift with a gift message?
A:
Yes. A beautiful printed gift card will be sent separately at no charge. Please be sure you include your gift message in the comments box. Also, please check the "gift card needed" box if shown with the item. If you forget to provide the gift message while ordering, email us and we will do our best to get it out for you. We may not be able to change the shipping address after the order has been placed so please email us as soon as possible if the shipping address needs to be changed.
We do ask that you only request gift cards when we are shipping directly to the gift recipient.
Q: How do i see the pictures/typestyles/ribbons page better?
Problem seeing products and typestyles available?
A:
Click on the image to enlarge. If you would like even more detail, move your mouse over the bottom right corner of the image and a box with arrows will pop up. Click on the box with arrows and it will give you more detail. Please feel free to email us with any questions.
Q: How long will my order take?
Turnaround time
A:
Depends on the following factors:
1)whether a proof is involved
2)production time based on the manufacturer
3)where the order is shipping from and to
4)shipping method (i.e. ground, second day, next day)
If you will be viewing a proof, please expect to receive it via email according to the product information given with your certain item. Production time starts after the proof has been approved. It is imporatant to send in changes or approve the proof on a timely manner.
Production time is different with every designers so please read the product's description given with your product. Please be aware that production time is different from transit or shipping time.
Shipping time depend on the time of year and location to and from. Please upgrade shipping if you are cutting it close to when you need it. Especially during the holidays, UPS and FedEx can take up to 10 days for shipping time for ground shipments.
We cannot be responsible for delays occuring due to unforeseen interruptions such as weather, delivery problems etc.
Q: Shipping outside of USA?
Do you accept orders that will need to be shipped outside of the continental United States?
A:
So Sorry!
No, RockPaperScissors will not ship outside of the continental USA.
Q: What if there is a mistake on my order when it arrives?
Mistakes
A:
Any errors made by RockPaperScissors or one of its designers will be corrected ASAP at no additional charge. Errors must be reported to RockPaperScissors within three business days of delivery.
Q: Want to chat?
Contact Us
A:
We are here for you. Contact us at RockPaperScissors3@yahoo.com
Q: Will I be charged sales tax?
Will my order be charged any sales tax?
A:
Only residents of Arizona will be charged sales tax (9.3%).
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Holiday Digital Photo Cards |
Invitations |
Stationery |
Note Pads & Paper |
Labels & Stickers |
Gift Enclosure and Calling Cards |
Luggage & ID tags |
Party Favors |
Stamps & Embossers |
Personalized Bookmarks |
Placemats |
Personalized Plates |
Personalized Bowls |
Personalized Platters |
Personalized Lunch Boxes |
Custom Ceramics |
Custom Mouse Pads |
Personalized Wrapping Paper |
Framed Art |
Baby |
Kids |
New Home |
Wedding |
Holiday |
Personalized Gifts |
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No portion may be copied or redistributed in any form.
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